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Legal Information

Privacy Policy

This section outlines the policies and terms that govern the use of this website and services provided by KokoJapanCars. By accessing this website, you agree to the conditions described below.

KokoJapanCars is committed to protecting your personal data and ensuring transparency in how information is handled. When you interact with this website, we may collect personal data such as your name, email address, or any information you voluntarily provide through contact forms, purchases or service requests. This data is used exclusively to manage communications, process orders, provide requested services and improve the overall user experience.

We do not sell or distribute your personal data to third parties. However, certain trusted service providers may have access to limited information when strictly necessary to operate this website or deliver services, always in compliance with applicable data protection regulations. All data is handled securely and with appropriate technical and organizational measures.

Users have the right to access, rectify or erase their personal data, as well as request limitation or objection to its processing. These rights can be exercised at any time through the contact methods available on this website. Personal data will only be retained for as long as necessary to fulfill its intended purpose or comply with legal obligations.

Accessibility Statement

KokoJapanCars is committed to providing an inclusive and accessible digital experience for all users, regardless of their abilities or the technology they use. We actively work to ensure that this website is usable, understandable and navigable for the widest possible audience, following general accessibility standards and best practices.

Our goal is to continuously improve accessibility across all pages, including navigation structure, readability and interaction elements. Despite our efforts, some areas of the website may not yet be fully optimized. If you encounter any difficulty accessing content or using any feature, we encourage you to contact us so we can assist you and work towards a solution as quickly as possible.

Terms & Conditions

By accessing and using this website, you agree to be bound by these terms and all applicable laws and regulations. The use of this website must be lawful and respectful at all times, and users agree not to engage in any activity that may harm the website, its functionality or its content.

All content available on this website, including but not limited to text, images, branding, logos and design elements, is the property of KokoJapanCars or its licensors and is protected by intellectual property laws. Any unauthorized use, reproduction or distribution is strictly prohibited without prior consent.

KokoJapanCars reserves the right to update, modify or remove any part of the website or these terms at any time without prior notice. Continued use of the website after any changes implies acceptance of those modifications. The owner shall not be held liable for any damages resulting from the misuse of the website or temporary unavailability of its services.

Refund Policy

At KokoJapanCars, customer satisfaction is important. Customers have the right to request a refund within 14 days of receiving a product, in accordance with applicable consumer protection laws. To be eligible for a refund, items must be returned in their original condition, unused and in their original packaging.

Once the returned item has been received and inspected, the refund will be processed using the original payment method within a reasonable timeframe. Shipping costs may not be refundable unless the return is due to an error or defective product.

If a product arrives damaged, defective or incorrect, customers should contact us as soon as possible to resolve the issue efficiently. For any questions related to returns, refunds or orders, users can reach out through the contact channels provided on this website.

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